DCS Departure Control System – Amadeus
Today, most DCS systems (98%) handle electronic tickets via interfaces from a wide range of devices, including check-in kiosks, online check-in, boarding passes, mobile devices and baggage handling .
DCS are capable of identifying, capturing and updating reservations of a computerized reservation system stored in a so-called Passenger Name Record (PNR). A DCS is used to update reservations, usually as check-in, boarding, flight or other status.
Impact
The major challenge of this project was to unify different developments that had developed over time some of these by external agents integrating them into a large service platform games.
It involved a careful process of migration and testing that required not only development expertise but also the business dynamics of airlines as such.
In the initial phase, the scope was defined as concept tests and components of general utility were developed.
We participated in the implementation of the DCS system with Amadeus. Our involvement initially focused on the migration process – development and adaptation of the different applications assigned that included those developed by Imectech or directly by the airline.
The latter were received to be adjusted and returned to the control of the software when the work was finished.
Later, changes were implemented in the different applications with parallel work teams. The implementation model was implemented according to the priorities defined by the company.
What makes it different?
A total of 6 products were adapted in 3 stages of development:
- Phase 1: (SARAV, KIOSKOS)
Phase 2: (QUICKBOARD, BAGCONTROL)
Phase 3: (AirFlite, WAB)
Given the importance of the platform and what it represents for the company internally it was decided to carry out daily progress reviews to take care of quality and to comply with the times to which we had committed. Subsequently in the final phase is documented, delivered and released the complete development.