Aerolineas core systems normally allow reservations to be made individually (one at a time). There are times when in the normal operation of an airline it is necessary to make multiple reservations for different dates, for example when talking about crew personnel, security personnel, technicians, dispatchers or seats reserved for flight weight / balance.

Frequently, the personnel in charge of managing this type of users are not usually very experienced people in the use of reservation systems. These systems can be complex for personnel serving the administrative areas of the organization.

Impact

Develop a “user friendly” system for administrative users that would allow them to make multiple and programmable reservations with certain special characteristics (depending on the type of reservation) so that they did not have to master all the variety and complexity of the Reservation system and provide them with their enabling the scheduling of internal personnel reservations in a simplified manner and minimizing the possibility of human errors that may be critical to an air transport system.

It develops a fairly simple website designed to be consumed by administrative clients from its browser in which users can access without having to know or interact with the GDS (global distribution system) directly and which allows to manage quickly and effectively the reservations of its staff on commercial flights.

 What makes it different?

The user, based on basic information can make multiple reservations, that is in different dates and periodicity with a single request. In addition, the end user can make reservations cancellations and consult / generate reports of reservations made for internal control purposes.

The website was built internally to communicate with the GDS and to carry out repetitive processes for the creation of reserves in a massive way at Back-end level.

This application enjoyed great acceptance in the administrative areas of the airline as a tool to expedite the reservation processes for internal staff and allowed a considerable reduction in the number of procedural errors and administrative costs.